Shipping is free on U.K. orders over £50.

Below £50 there is a delivery charge ranging from £3.00 to £6.50 in the U.K. depending on weight. To calculate shipping cost, put the desired items in the cart, click on county, insert postcode and then click on Calculate Shipping & Handling.

For other desinations, please ring us or put the desired items in the cart, click on country or postcode and then click on Calculate Shipping & Handling

• We will generally dispatch orders within 48 hours (longer if payment is by cheque) to arrive 2-4 days after your order is received.
• Please contact us if you have not received your order within 1 week, as orders sometimes go astray after they leave us.
• Orders can generally be sent by express next day delivery but may incur a small extra charge. Please ask.
• We will do our best to deliver on a specific day (and are generally successful), but cannot guarantee this as deliveries are not in our hands.

Giving detailed delivery instructions (and permission to pass on a phone number) in cases where the delivery address is difficult to find, will greatly increase the likelihood of the items being received on the requested day.

Please note that, as our courier now strictly enforces their policy of charging for 3rd and subsequent delivery attempts, we may choose to pass this cost on to the customer (depending on context). So if you think you may not be in at time of delivery please give alternative delivery instructions (i.e. 'leave with neighbour' or 'leave in porch')

Returns

An order can be cancelled and fully refunded (including delivery cost) up to 7 working days after delivery. However if goods have already been dispatched, the cost of return is payable by the customer.